Shipping and Returns

Made with Care, Delivered Fast:

  • Processing Time: Allow 1-3 business days after your order for it to be crafted just for you.

  • Shipping Time: Once your unique item is complete, it will ship and take an additional 4-7 business days to arrive (depending on your location and chosen shipping method).

Returns:

We want you to be happy with your purchase! If something isn't quite right, we offer returns within 7 days of delivery. Here's what to know:

  • Unworn/Unwashed with Tags: Items must be returned in their original condition with tags attached.

  • Refunds for Damaged Items: Full refunds will be issued for items that are demonstrably damaged upon arrival. To qualify, contact us within 24 hours of receiving your order with clear photos of the damage.

  • Exchanges Unavailable: Due to the made-to-order nature of our products, we are not able to offer exchanges at this time.

  • Return Shipping: Customers are responsible for return shipping costs.

Contact Us:

If you have any questions about your order or return, please don't hesitate to contact us at contact@dreamear.com. We're here to help!